Critical Success Factors and Software Quality Objectives
Financials
We help you establish and understand the true costs of Quality Assurance together with the benefits you can expect to realise from your investment.
Culture
Recognising the importance of culture in quality we support and empower organisations to build a ‘quality-first’ mindset.
“For any solution to realise its full potential each and every individual involved must believe in the vision… believe in their mind… believe in their heart.”
Paul Leighton, Founder.
Defining Success
Ensuring your quality objectives are well defined and understood is critical to a successful outcome. Commonly used quality assurance objectives include:
the ability to accelerate with confidence
getting value to the end user faster with dependable, reliable software that performs to design.
maintain brand & revenue protection
keeping your software stable, reliable and trusted, whilst protecting your organisation from revenue affecting software failures.
compliance with audit & regulatory standards
establishing confidence in meeting your audit and regulatory obligations with documented, verifiable and repeatable tests.
promote accountability & visibility
tracking the quality metrics that matter the most to you and your organisation with real-time reporting and analytical insights.
developing your team
supporting personal and professional growth in your team that ultimately increases their contribution to your organisation.
Measuring Performance
Of equal importance to well defined objectives is an understanding of the ways to measure performance against your objectives. Commonly used quality assurance measurements include:
quality measurements
✓ living documentation
✓ test coverage, execution frequency and pass rates
✓ defect & bug management
✓ defects exposed to customers
maintain brand & revenue protection
✓ release cadence, time, effort & cost
✓ defect impact & management time, effort & cost
compliance with audit & regulatory standards
✓ financial wellbeing
✓ brand value
✓ reputation and consumer confidence
✓ auditory and regulatory compliance